Job Opportunities

As a progressive, constantly growing financial services company, Heritage Acceptance has many employment opportunities offering a challenging, satisfying work environment, competitive salaries and excellent benefits.

We regularly have openings in sales, credit, operations and for account representatives.

If no specific opportunities are listed below, you are welcome to submit a resume to:

Human Resources
Box HAC

Heritage Acceptance Corporation
118 South Second Street
Elkhart, Indiana 46516

or

Email Resume and Cover Letter with "Box HAC" in subject
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Current Open Position(s)

Skip Tracer

Account Representative

 

Job Descriptions

Skip Tracer

 Requirements:            

  • Ability to Follow Fair Debt Laws      
  • Detail Oriented        
  • Time Management Skills
  • Great interpersonal skills
  • Attention to Detail
  • Organizational Skills
  • Ability to Multitask
  • Ability to Work Independently   
  • Previous Collection/Skip Tracing Experience  

 Summary:

Find customers and/or vehicles by using various tools and search engines.

Essential Duties:

  • Use TLO, CLEAR, IRB and other search engines to try and find customer and/or vehicle
  • Update AMS system with accurate notes
  • Make phone calls on accounts when necessary
  • Other duties as assigned

Work Hours:

This is a full-time position requiring 40 hours per week.

Email Resume and Cover Letter with "Box ST" in subject

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Account Representative 

Requirements:

  • Ability to Multitask
  • Great Customer Service/Communication Skills
  • Telephone Skills and Etiquette              
  • Time Management Skills
  • Organized and Detail Oriented               
  • Problem solving Skills  
  • Negotiating Skills
  • Computer/Keyboarding Skills
  • Math Skills
  • Ability to Work Independently and Part of a Team

SUMMARY:

Locate, notify, communicate and negotiate with delinquent customers until their account is current.

Essential Duties and responsibilities:

  • Make minimum 175 telephone calls per day, 200 calls on late night(s)
  • Collect minimum of $35,000.00 per week
  • Work with customers to bring account current through satisfactory payment arrangements and/or adjustments
  • Prepare and send written correspondence to past due customers
  • Record information about financial status of customer and status of collections efforts into system
  • Locate skip customers by using all available methods for skip tracing
  • Log telephone calls into computer and update customer records
  • Maintain a full understanding of all rules and regulations on processes
  • Respond positively to team leader’s suggestions and assignments
  • Work constructively with team to meet team goals
  • Other tasks as assigned or needed

Work Hours:

This is a full-time position requiring 40 hours per week. Monday through Friday, one evening per week is required. Must be open to overtime including Saturdays.

Email Resume and Cover Letter with "Box AR" in subject

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